Privacy Policy
This Privacy Policy describes how Eduqentra Mind collects, uses, and protects information when you visit our website, engage with our educational Services, or communicate with us. We are committed to transparency and responsible data handling.
1. Information We Collect
We may collect information you provide directly, such as your name, work email, company, role, and any messages you submit through forms or during program onboarding.
We may also collect technical information automatically when you interact with our website, including device type, browser information, pages viewed, approximate location derived from IP address, and diagnostic logs.
2. How We Use Information
We use information to provide and improve our Services, deliver training, manage accounts and access, respond to requests, send operational communications, and understand how our content performs.
We may use aggregated or de-identified data to evaluate learning effectiveness, improve curricula, and enhance platform reliability.
3. Legal Bases (Where Applicable)
Depending on your location, we process information based on legitimate interests (such as securing and improving Services), performance of a contract (delivering training you requested), compliance with legal obligations, and consent where required.
4. Sharing and Disclosure
We do not sell personal information. We may share information with service providers that support delivery (e.g., hosting, analytics, payment processing, and communications), strictly for business purposes and under appropriate obligations.
We may disclose information if required by law, to protect rights and safety, or in connection with a business transaction such as a merger or asset transfer, subject to applicable requirements.
5. Data Retention
We retain information only as long as necessary for the purposes described in this Policy, including maintaining records, resolving disputes, enforcing agreements, and complying with legal requirements.
Retention periods vary depending on the nature of the information and operational needs.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. No system is completely secure, and we cannot guarantee absolute security.
7. Cookies and Analytics
Our website may use cookies or similar technologies to enable core functionality, understand site usage, and improve performance. You can control cookies through browser settings. Disabling cookies may impact certain site features.
8. Your Choices and Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of personal information, as well as to object to certain processing. You may also have the right to data portability.
If you believe information is inaccurate or you want to exercise applicable rights, contact us. We may need to verify your request.
9. International Transfers
If information is transferred across borders, we take steps intended to ensure an adequate level of protection, such as contractual safeguards and security controls appropriate to the nature of the data.
10. Children’s Privacy
Our Services are intended for business audiences and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can take appropriate steps.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page and apply prospectively.
12. Contact
If you have questions about this Privacy Policy, contact us using the details below.